An issue that surfaced frequently during the press conference at the Marshall Street presser about the ice storm was the poor communication with the public, including a failure by the Lansing Board of Water and Light to issue any update for 24 hours. Here a resident asks BWL’s General Manager J. Peter Lark about the company’s failure to use social media.
Lark is also asked whether power will be restored system-wide by Sunday night when temperatures will drop into the single digits. Should she move her mother?
Bonnie Bucqueroux teaches at Michigan State University's School of Journalism and experiments with citizen journalism, including co-publishing Lansing Online News with Bill Castanier. They also co-host a radio show Mondays at 7 p.m. on LCC Radio - WLNZ - 89.7.